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IRIS professional customer services
Your complete IRIS solution - quality software plus so much more!
When you buy an IRIS accounting and ERP solution, you don’t only buy high quality software. You benefit from a whole range of services designed and proven to ensure your project meets expectations both initially and in the years ahead.
As an IRIS customer, you are assigned a personal dedicated project manager who will guide you through the planning and implementation process.
In addition, our fully accredited installation engineers will be on hand every step of the way and our experienced support team are only a phone call away.
Long-term support for your business
- Full, expert project management
- On site training tailored to your organisational requirements
- Full implementation with unique customisation
- Technical and user support from our experienced teams
- Dedicated account management
- Excellent communications - website with user forum, customer roadshows and events, newsletters, webinars and monthly e-wires - all to keep you fully informed
It is the professional, efficient and friendly team that have
made the whole experience a pleasure. From first contacting IRIS
with our enquiry, to order, to configuration and now training, I
have met no other company who can compare with this professional
but personable approach.
Yateson Stainless
Customer care
Attention to customer care is our highest priority. As a result, our client retention rate of 95%+ is among the highest in the industry.
Our support technicians are available from 8:30-17:30 Monday to Friday, excluding bank holidays. To contact us please click here
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